Terms of Service

Please read these Terms of Service carefully before using our services. Last updated: January 2024.

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Rab Marketing ("we", "us", "our"), a digital marketing and website design business based in Peterhead, Aberdeenshire, Scotland. By engaging our services, you agree to these Terms in full. If you disagree with any part of these Terms, please do not use our services.

2. Services

Rab Marketing provides professional digital marketing services including website design, SEO, Google Ads management, Facebook Ads management, social media management, AI consultation, AI automation, and marketing consultancy. The specific services provided, their scope, and any associated fees will be agreed in writing before work commences.

3. Payment Terms

Unless otherwise agreed in writing:

  • Website projects require a 50% deposit before work commences, with the remaining 50% due upon completion before the site goes live.
  • Monthly retainer services (SEO, Ads management, etc.) are invoiced monthly in advance.
  • All invoices are due within 14 days of the invoice date.
  • Late payments may incur interest charges and work may be paused until payment is received.

4. Intellectual Property

Upon receipt of full payment, the client owns all custom design assets and code created specifically for their project. Rab Marketing retains the right to display completed work in its portfolio and marketing materials unless the client specifically requests otherwise in writing.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate business information, content, and images in a timely manner.
  • Reviewing and approving design mockups and content within the agreed timeframe.
  • Ensuring all content provided does not infringe on third-party intellectual property rights.
  • Promptly communicating any changes or concerns during the project.

6. SEO Disclaimer

While we apply proven, white-hat SEO strategies and have an excellent track record, we cannot guarantee specific search engine rankings. Google's algorithm is complex and constantly changing, and ranking positions are influenced by many factors outside our control. We will always work diligently to improve your rankings and provide transparent reporting on progress.

7. Google & Facebook Ads

All advertising budgets are controlled by the client and paid directly to the advertising platform (Google, Facebook/Meta). Our management fee covers the strategy, setup, and ongoing optimisation of campaigns. We cannot guarantee specific results from paid advertising as performance is subject to market conditions, competition, and platform algorithm changes.

8. Cancellation

For monthly retainer services, either party may cancel with 30 days' written notice. For project-based work, if a client cancels after work has commenced, the deposit is non-refundable and additional charges may apply for work already completed beyond the deposit value.

9. Limitation of Liability

Rab Marketing's total liability to any client shall not exceed the total fees paid by that client in the preceding 3 months. We shall not be liable for any indirect, consequential, or special damages arising from the use of our services.

10. Governing Law

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

11. Contact

If you have any questions about these Terms of Service, please contact us:

Rab Marketing
Peterhead, Aberdeenshire, AB42
Phone: 07511 690797
Email: rabmarketing@yahoo.com